Workshop: ServiceRICH Keeping Your Customer Coming Back Again And Again

Are you tired of depending on new customers to grow your business?
Do your customers come only once and never return?
Want to get more repeat business?

Time and Location

Wednesday, 14 February 2018 09.00AM - 11.30AM WIB
Victoria Room, Ground Floor, The Bellezza Suites Jl. Arteri Permata Hijau No. 34


Investment: IDR 1,250,000 / pax
Early Bird: IDR 980,000 / pax ( until 9th February 2018 )

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ActionCOACH Workshop:

Keeping Your Customer Coming Back Again And Again

This workshop comes with learning as well as ready to use templates and tools for:

  • Understanding the framework “Ladder of Loyalty”
  • Identifying Ideal Customer for the Business
  • 3 Keys to Winning Customer Service
  • Identifying the Moment of Truth in Your Business
  • 17 Recommended Strategy to Ensure Repeat Business

PLUS: Network with like-minded entrepreneurs and business leaders

Facilitated by:

Linawati Purnomo, Business Coach of ActionCOACH South Jakarta

Workshop Preview :

Since I join ActionCOACH South Jakarta, we develop our ability to create solution from many different perspectives. Now, we put customer experience as one of aspects that we want to be focus on our business. It really helps us to determine our direction to step ahead and to grow our business.

– Florencia Widyastri, The Watch Co.

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